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How bb999 Handles Your Personal Information

This policy explains what data bb999 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and exactly what we do with it.

Account data transparencyJazzCash & Easypaisa payment dataCookie controlsYour right to request deletionDirect contact for data queries
bb999 How bb999 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or start a deletion request, contact our support team directly. We handle privacy queries separately from general account support so your request reaches the right person without delay. Response times depend on query complexity, but we aim to acknowledge every privacy request promptly.

Team online

Live Chat

Open the chat widget from your account dashboard to start a privacy query. Available during platform operating hours for account-holders.

Email Support

Send your data request or privacy concern to our support email. Include your registered mobile number so we can verify your account securely.

Account Settings

Some data controls — such as marketing preferences and cookie choices — are managed directly inside your account settings without needing to contact support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across all account pages and payment flows, including when your JazzCash or Easypaisa deposit confirmation is being processed. Session tokens expire automatically after a period of inactivity, reducing exposure if your phone is left unlocked. Here is how we handle the four main areas you are likely to ask about.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from the settings link in your account. We do not use third-party ad-tracking cookies without your consent.

Payment Data Security

Raast, JazzCash and Easypaisa transaction references are stored in encrypted form. We never store your wallet PIN or bank login credentials — those stay between you and your payment provider.

Account Access Logs

Every login to your account is timestamped. If we detect an access pattern that looks unusual — a new device or location — we may trigger an OTP verification step before granting entry.

Data Retention and Deletion

Active account data stays on file while your account is open. Once you request closure, we delete personal data not required by applicable financial or regulatory rules within a reasonable period.

Your Privacy Questions Answered

The questions below cover what Pakistan account-holders ask most about how their data is used, stored and can be changed. If something is not covered here, reach us through live chat or the support email.

We collect your name, mobile number, email and device details at registration. If you deposit via JazzCash, Easypaisa or Raast, we also log the transaction reference tied to your account wallet.

Yes. Contact support via live chat or email with your registered mobile number. We will verify your identity first, then provide a summary of the personal data we hold on your account.

Only with the payment processor completing your transaction — for example, the JazzCash or Easypaisa gateway. We share the minimum needed and do not sell payment data to advertisers or data brokers.

Send a deletion request through the support email or live chat. Once your account is closed and any required retention period has passed, we delete personal data that we are not legally obliged to keep.

We use session cookies for login continuity and analytics cookies to improve the platform. You can adjust your cookie choices from account settings; switching off non-essential cookies will not block your login or payment flow.

Inactive accounts retain your data per our standard retention schedule. If you close your account formally, we begin deletion of non-required data. Reach out to support to start the process at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.