What Information We Hold and Why
When you register, we collect your name, mobile number, and the email address you provide. If you deposit through JazzCash, Easypaisa or Raast, we record the transaction reference and wallet identifier — not your wallet PIN or full bank credentials. We use this to match your
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deposit to your account balance and to flag anything unusual on your wallet. When you browse the platform, we also collect device type, session timestamps and pages visited; this helps us keep the mobile experience consistent whether you switch from your phone to a browser mid-session.
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We do not sell your personal data to third parties for marketing. Data shared with payment processors — including the local rails you use — is limited to what those processors need to complete your transaction. Retention periods vary: active account data is held while your
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account remains open; transaction logs are kept for the period required by applicable financial regulations in eligible regions. If your account is closed at your request, we begin the deletion process within a reasonable period, retaining only what we are legally required to keep. Our platform
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operates subject to applicable law and is accessible only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.